Moving forward, we are offering flat rate of shipping for national and international purchases. Where possible, we only use express shipping either by Australia Post and Sendle within Australia and for international, DHL.
- DHL takes 2-3 days depending where in the world you are.
- Australia Post and Sendle takes 1-3 days.
if you need something URGENTLY - please contact us and we can confirm length of travel for you and do our best to get it to you on time.
Please note: The customer is responsible for sales and custom tax on international orders.
- International: $25AU/$20USD
- National: $10AU/$7USD
If something isn't right with your new goodies, then we are happy to accept a exchange for a different size or colour, or give you store credit.
You have 14 days from time of delivery to return your items, just make sure you send us a message before so that we know that you wish to return something. Once we receive the item, we will process for you and either send out a new item or set up store credit for you.
We will do custom orders if we have time, but please note that we require a 50% no refundable deposit before we start sewing or making for you. Customer order will also be subject to a 20% fee on top of standard prices to cover our costs.
- If you are concerned with sizing, please check with us first so we can advise on what would fit best
- All postage cost must be covered by the customer
- You must use tracking when sending back the items so that we can make sure it arrives safely back at HQ
- if the item is faulty, please contact us immediately and we will get it sorted straight ASAP.